Contact & Support
We built Pace to be a private space for your personal growth. Because the app is "local-first," we don’t have accounts or automated systems watching how you use the app. This means we rely on your direct feedback to make the app better!
If you’re having trouble or just want to say hello, here is how you can reach us.
How We Can Help
We welcome your messages regarding:
- Bug Reports: If something isn't working as expected, let us know so we can fix it.
- Feature Requests: Is there a feature that would make your habit tracking better? We’d love to hear it.
- Privacy Questions: If you have questions about our data practices or the technologies we use.
- General Feedback: Tell us what you like (or what you don't) about the app.
Get in Touch
You can reach us directly via email. We do not use complex support tickets or chatbots—just a simple inbox managed by our team.
Email:
devbyamit@gmail.comExpected Response Time
We are a small, dedicated team. We typically respond to all inquiries within 2 to 3 business days. We appreciate your patience!
Your Privacy Matters
When you contact us, please keep the following in mind:
- Minimum Info: We only receive your email address and whatever information you choose to include in your message.
- No Habit Data: Since your habits are stored only on your device, we cannot see them. Please do not send us screenshots containing sensitive personal habits unless it is absolutely necessary to demonstrate a technical bug.
- Purpose-Driven: We use your email only to provide support and answer your questions. We do not use support emails for marketing, and we never sell or share your contact information with third parties.
- No Tracking: We do not use tracking pixels or read-receipts in our support emails.